Zoe C. Brooks, Visionary, Author, Risk Advocate

Lead Assessor: National Accreditation Board for Testing & Calibration Laboratories (NABL) & NABH

NATIONAL REPRESENTATIVE (INDIA)-IFCC Integrated Project for Global Standardization of HbA1c

Contributor : CLSI Document Development Committee on Statistical QC for Clinical Chemistry


George Sweeney, CQE / Lean Certified

Sid Feagin, Founder: Deep Uncertainty Analysis

As an experienced laboratory quality manager, explaining and correcting what goes wrong with staff interpretation of quality control was a frequent activity. Review the basics. Compare the computerized evaluations to QC chart survey results.

A fresh outside business-focused perspective from a recognized expert in Project Risk Management in aerospace and Defense, Agribusiness, Energy, Healthcare/Life Sciences, , Pharma,etc.

What can risk management bring to laboratory risk?

What are the opportunities for the C-Suite?

How do lab errors impact healthcare costs & patient lives?

Cause & consequences of QC chart interpretation errors

Risks and opportunities in laboratory risk management

Dr Bhattacharya will discuss QC and patient data for HbA1c from his laboratories in March, April, May and, June.
What was seen? What was missed?
What are the implications on a larger scale?

What difference might risk management make?

Overview of managing risk with acceptable cost vs. sigma

As host and moderator, Zoe Brooks will present survey results, checklists, live polls and case studies of HbA1c and calcium.

Panelists will discuss risk metrics, automated interpretation of results, action advice and financial evaluations using Mathematically-OptimiZed Risk Evaluation

Dr. Bhaskar Bhattacharya MBBS,MD (Biochemistry)

Author, Performance-Driven Quality Control, 2001, AACC Press; Adjunct associate instructor, UMDNJ/Rutgers, Clinical Laboratory Data Analysis Reviewer CLSI EP23-A Laboratory Quality Control based on Risk Management


Skills include excellence in aligning risk management priorities and interests between customers & stakeholders, Board members, C-suite, and senior leaders to achieve positive outcomes and meet expectations. Solutions focus on sustainable, upside management of risks to enhance opportunity.


An experienced Quality Engineer available to assist labs with Compliance, Valiadations, Lean or Six Sigma Improvements, Risk Management, Quality Control and Assurance in clinical laboratories as well as manufacturing.